Originally Posted by
Boringbarry
Got an email saying one leg of my flight is cancelled, and I can apply for a refund or call them to reschedule. If I apply for a refund, is it cash or voucher? I paid cash + points for an upgrade, so just want to make sure I would get both refunded.
Also, since just one leg is canceled, it makes sense that I can apply for a refund for both legs, but just want to be sure.
It’ll be returned in the original form of payment, so both will be refunded, and as long as they are under the same PNR (booking reference), both legs are to be cancelled and refunded as a whole.