FlyerTalk Forums - View Single Post - Malaysia Airline - Cancellation
View Single Post
Old Mar 17, 2020 | 6:48 am
  #9  
KRS
All eyes on you!
20 Years on Site
 
Join Date: Oct 2004
Location: SVG
Posts: 1,189
We have MH flights that have been cancelled and we have been rebooked as follows, with new flights departing ~2 hours earlier.
I have requested a refund, but I am getting push back from MH saying that the fare rules apply and no refund is due (we purchased cheap non-flexible tickets)

MH1455 @16:55 to MH1437 @ 15:05

Searching here on FlyerTalk this seems normal behaviour; does MH cover this in their T&Cs?
Should I give up and contact my travel insurance/credit card company or persist?

Last edited by KRS; Mar 17, 2020 at 11:15 pm Reason: wrong flights
KRS is offline