FlyerTalk Forums - View Single Post - Covid19: LH Group general waiver to rebook flights
Old Mar 17, 2020, 3:12 am
  #120  
televisor
 
Join Date: Sep 2015
Programs: 1 thousand
Posts: 2,112
Originally Posted by Carpacchio
With tonight's announcement of Macron and the closure of the EU borders, I am sure that the the air traffic (at least of the EU airlines) will soon arrive at a stop. No US travel, no Asia travel, no ME travel. And in the EU, half of the countries have some kind of entry barriers, too. Why would any airline still fly if not forced to ?
Cargo? Diplomats?

Anyhow, what's the recommended way of getting an LH refund (they cancelled one of the flights on my upcoming ticket)? I've used the online form, but didn't even receive a confirmation never mind a real response. Is a registered letter likely to be more successful (they have an office in my country of residence, which seems like it might be the best option)?
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