FlyerTalk Forums - View Single Post - COVID-19: AF/KL rebooking/refund policy
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Old Mar 16, 2020, 10:38 am
  #133  
Jacotey
 
Join Date: Mar 2020
Posts: 17
Originally Posted by Stuttgart21
I wouldn't risk one hour. The chance of the web site being down or the call center unreachable is too high. But 24 hours or 12 hours shouldn't be a problem.

Again, I think it's a nasty practice on part of AF-KL. They obviously know that on certain routes, they're going to cancel most flights due to 14+ day travel bans in place. Yet they wait until like 48 or 72 hours before departure until they cancel officially.
So officially there's no limit on how long you can wait before flight to cancel? That's a bit weird from their end, I could imagine they'd set some limit like 12 hours or something.
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