FlyerTalk Forums - View Single Post - Covid19: LH Group general waiver to rebook flights
Old Mar 16, 2020, 2:44 am
  #112  
Raul_R
 
Join Date: Oct 2011
Location: Usually seat 1A, home:Tallinn
Programs: LH -- HON Circle **, IHG Spire Elite, Hilton Diamond, 1865 Voyager
Posts: 470
Originally Posted by AnttiV
At this point European airlines should really follow the likes of.CX and JL that have been doing full refunds (even domestic) for a good while no questions asked.
Why?
If they do so, then will they be alive later?

I understand your expectations, but airlines are BUSINESSES.
They NEED to earn money to stay alive.
Goodwill will not pay the bills.
I fully understand, that airlines are doing that what is required by law. If they cancel your flight, they will return money.
If you want to cancel flights which actually will fly and you do not have unexpected entry restrictions for your destination, they offer you free rebooking.
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