FlyerTalk Forums - View Single Post - Covid19: LH Group general waiver to rebook flights
Old Mar 15, 2020, 10:58 am
  #107  
iadh
 
Join Date: Oct 2006
Posts: 174
Mrs iadh has a TATL booking IAD-MUC for 3/30, now canceled, and I was looking at options. Yesterday, the LH website said "If you are unable to start your journey due to changed travel and /or entry restrictions in the context of the coronavirus, Lufthansa Group offers free rebooking or refund". (Got a screen shot of this message.)
Today, the same website only says "…, Lufthansa Group offers free rebooking". Seems they don't really have a plan.
In any case, LH canceled the flight, so they will have to refund, won't they? Or can they claim "extraordinary circumstance?"
Thanks.
iadh is offline