FlyerTalk Forums - View Single Post - AA Email: We are experiencing high call volume (14 Mar 2020)
Thread: AA Email: We are experiencing high call volume (14 Mar 2020)
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Old Mar 14, 2020, 7:45 pm
  #14  
mikesyr18
 
Join Date: Mar 2017
Programs: HHonors, TrueBlue, Delta SkyMiles, Hyatt Discoverist, Starwood Preferred Guest, American Airlines.
Posts: 2,035
Originally Posted by azmojo
From AA today, just now:


So my response to them is:
OK, that's fair, as long as you don't increase any prices. Can you guarantee that? Of course not. You want a favor from us, but you can't make that promise in return? Usually when I book a flight I'm in a small urgency as I expect the price to increase on me any second.

LOL do you not own a computer or tablet? Never seen anyone who actually calls in to book a flight when all of the information is right there in front of your face to compare flights, costs, etc.

Literally makes zero sense.
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