Originally Posted by
kwloo
After much searching all over for a solution to book (on a Saturday evening in UK, midnight in Singapore, afternoon in New York - i.e. weekend) no less, I found a number that routes to a "Global Call Centre" that was helpful enough and able to book and issue (they are different after all, some places just book but require a visit to the office to pay and issue) Star Alliance award redemptions!
Call +44-2039911993 and speak to one of their agents - they are able to search, book and route you through 2 automated systems - one to key in the credit card and one to key in your Turkish pin to deduct the miles required!
Good luck!
So the hotline is able to book again?
Right now I can't get through at all. Just get an engaged tone!