Originally Posted by
KL808
I reached out to my concierge and she said she could only give points (20k). I have a cat 7 that expires in June. I wish they would extend it for one more year or 6 months.
The way she replied kind of implied that it’s a system limitation rather than something that can be done. I’m hoping Hyatt will allow these to be extended. If it is a system situation then Replace them with fresh new ones!
I also have a certificate expiring in June and have upgrade awards expiring next year that I'm hoping will also be extended. I email my concierge last week about having my Globalist status extended as over half my travel the last few years has been to Asia. She quickly extended my status to 2022 but none of my awards were extended. I emailed her back and asked if they would be extended and told me that a separate department deals with the extension of awards and that she has no control over it, but that they are looking into it. I guess it's simply wait and see for now.