Are Free night cert extention possible due to CV19?
Mar 14, 20, 10:03 am
#1
Original Poster
Join Date: Feb 2005
Programs: Lifetime titanium, Hyatt Globlist, Hilton Silver, Amtrak Select Plus, UA Silver
Posts: 1,853
Are Free night cert extention possible due to CV19?
I have a free night cert expiring in mid April. Has anyone successfully extended it due to the CV19?
Mar 14, 20, 10:05 am
#2
Join Date: Sep 2009
Location: Midwest USA
Programs: AA EXP, HH Diamond, Hyatt Globalist
Posts: 589
Would also like to know if anyone had success in extending it and how (phone, concierge, email).
Mar 14, 20, 10:33 am
#3
Suspended
Join Date: Dec 2004
Posts: 613
I got an email from Marriott this morning that they are extending the expiration on free night awards that expire this year to 1/31/2021, and are extending the expiration of all suite upgrade awards by one year. It would be nice if Hyatt matched this move as well.
Mar 14, 20, 10:56 am
#4
Join Date: Jan 2005
Location: LAX_AMS_MNL
Programs: AS MVP, AA EXP - 1MM, BAEC BRZ, BVY GLD, Hilton DIA, Hyatt GLB
Posts: 711
I reached out to my concierge and she said she could only give points (20k). I have a cat 7 that expires in June. I wish they would extend it for one more year or 6 months.
The way she replied kind of implied that its a system limitation rather than something that can be done. Im hoping Hyatt will allow these to be extended. If it is a system situation then Replace them with fresh new ones!
The way she replied kind of implied that its a system limitation rather than something that can be done. Im hoping Hyatt will allow these to be extended. If it is a system situation then Replace them with fresh new ones!
Mar 14, 20, 11:11 am
#5
Join Date: Sep 2010
Location: YYZ
Programs: United 1K, AC 50K, Hyatt Globalist, Marriot Platinum
Posts: 666
Originally Posted by KL808
I reached out to my concierge and she said she could only give points (20k). I have a cat 7 that expires in June. I wish they would extend it for one more year or 6 months.
The way she replied kind of implied that its a system limitation rather than something that can be done. Im hoping Hyatt will allow these to be extended. If it is a system situation then Replace them with fresh new ones!
The way she replied kind of implied that its a system limitation rather than something that can be done. Im hoping Hyatt will allow these to be extended. If it is a system situation then Replace them with fresh new ones!
Mar 14, 20, 11:14 am
#6
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Gold, TK E+, AA PP, Hyatt Globalist, Marriott Platinum, Hilton Diamond
Posts: 11,297
Originally Posted by gspurr
I also have a certificate expiring in June and have upgrade awards expiring next year that I'm hoping will also be extended. I email my concierge last week about having my Globalist status extended as over half my travel the last few years has been to Asia. She quickly extended my status to 2022 but none of my awards were extended. I emailed her back and asked if they would be extended and told me that a separate department deals with the extension of awards and that she has no control over it, but that they are looking into it. I guess it's simply wait and see for now.
Mar 14, 20, 1:25 pm
#7
Original Poster
Join Date: Feb 2005
Programs: Lifetime titanium, Hyatt Globlist, Hilton Silver, Amtrak Select Plus, UA Silver
Posts: 1,853
Just got this.. maybe they are rethinking it under "Benefit Extension"
Evaluating Elite Tier Qualification and Benefit Extension:
In February, World of Hyatt extended elite tier status and award expiration dates for qualifying members residing in Asia Pacific. Visit the World of Hyatt COVID-19 FAQs for details.
Given the quickly evolving nature of the situation, it is simply too early to suggest revised elite tier qualifications and award expiration beyond members in Asia Pacific. However, we know that adjustments will need to be made, and we are committed to communicating these as soon as we can.
Evaluating Elite Tier Qualification and Benefit Extension:
In February, World of Hyatt extended elite tier status and award expiration dates for qualifying members residing in Asia Pacific. Visit the World of Hyatt COVID-19 FAQs for details.
Given the quickly evolving nature of the situation, it is simply too early to suggest revised elite tier qualifications and award expiration beyond members in Asia Pacific. However, we know that adjustments will need to be made, and we are committed to communicating these as soon as we can.
Mar 14, 20, 1:28 pm
#8
Original Poster
Join Date: Feb 2005
Programs: Lifetime titanium, Hyatt Globlist, Hilton Silver, Amtrak Select Plus, UA Silver
Posts: 1,853
And this is from Marriott:
We are focused on how the coronavirus is impacting our Marriott Bonvoy Members and have made some important updates to our loyalty program to provide greater flexibility when planning future travel. Specifically, we have paused points expiration until August 31, 2020 allowing Members ample time to redeem their points. In addition, we have extended the expiration of suite night awards (SNAs) with an expiration date of December 31, 2020 by one year to December 31, 2021. Lastly, Members who currently have an active Free Night Award (FNA) expiring in 2020 as part of their credit card benefit, annual choice benefit, promotions or travel package will be able to use it through January 31, 2021. We understand that earning status for 2021 may also be on your mind. As the current situation is still evolving, it is too early for us to make any changes. We will keep you updated on all loyalty program changes through our Marriott Bonvoy member benefits
We are focused on how the coronavirus is impacting our Marriott Bonvoy Members and have made some important updates to our loyalty program to provide greater flexibility when planning future travel. Specifically, we have paused points expiration until August 31, 2020 allowing Members ample time to redeem their points. In addition, we have extended the expiration of suite night awards (SNAs) with an expiration date of December 31, 2020 by one year to December 31, 2021. Lastly, Members who currently have an active Free Night Award (FNA) expiring in 2020 as part of their credit card benefit, annual choice benefit, promotions or travel package will be able to use it through January 31, 2021. We understand that earning status for 2021 may also be on your mind. As the current situation is still evolving, it is too early for us to make any changes. We will keep you updated on all loyalty program changes through our Marriott Bonvoy member benefits
Mar 14, 20, 1:58 pm
#9
Join Date: Jun 2009
Location: SFO
Programs: HH Gold, CC Gold
Posts: 292
Hilton is also extending free night expiration. From email just now:
[QUOTE]For all unexpired Weekend Night Rewards as of March 11, 2020, and all new ones issued until August 30, 2020, we are extending the expiration date through the end of next summer (August 31, 2021). There is no need for you to do anything, as your certificate(s) are being automatically updated in our systems.[/QUOTE]
So just hyatt and ihg holding out.
[QUOTE]For all unexpired Weekend Night Rewards as of March 11, 2020, and all new ones issued until August 30, 2020, we are extending the expiration date through the end of next summer (August 31, 2021). There is no need for you to do anything, as your certificate(s) are being automatically updated in our systems.[/QUOTE]
So just hyatt and ihg holding out.
Mar 14, 20, 2:01 pm
#10
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 3,674
Had to cancel a trip I had booked using my Cat 1-7 for April Cert expires in May so Im really hoping they extend as Hilton and Marriott have.
Mar 14, 20, 3:43 pm
#11
Join Date: Nov 2004
Location: Los Angeles, CA; Philadelphia, PA
Programs: OZ Diamond
Posts: 5,923
I asked the same question on the CC thread, but no response so far. I am hopeful that Hyatt will follow as two of bigger chains have already led the way.
LAX
LAX
Mar 14, 20, 10:08 pm
#12
Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,112
In the same situation. Cat 1 - 7 promo award expiring mid-April.
-David
-David
Mar 15, 20, 9:02 am
#13
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 20,996
People...it's the weekend. Lot of internal deliberations are likely going on at their HQ now. Have some faith in Hyatt, they will do the right (and smart) thing with this one.
Mar 15, 20, 3:35 pm
#14
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.032MM; Bonvoy Au-197; PCC Elite+; CWC Au-197; CCC Elite; WoH Dis
Posts: 51,288
<deleted - the new FT editor really sucks for multi-quote>
Last edited by mahasamatman; Mar 15, 20 at 3:40 pm
Mar 15, 20, 3:39 pm
#15
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.032MM; Bonvoy Au-197; PCC Elite+; CWC Au-197; CCC Elite; WoH Dis
Posts: 51,288
Originally Posted by hotelfanatic
And this is from Marriott:
Originally Posted by lmwong1977
Hilton is also extending free night expiration.
My program isn't following someone else!
and
My program is following someone else!
