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Thread: How to get refund if 10% seat option wasn't deducted
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Old Mar 13, 2020 | 7:55 am
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Mcflyneo
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How to get refund if 10% seat option wasn't deducted
A few days before flying home, i bought a eco-comfort seat of 120 euro. Could not see any evidence the 10% was deducted.
I asked KLM but it's been almost 2 weeks and they can't access the booking anymore and thus no answer or refund of the 10% flying blue discount on seat option.
My first KLM flight after avoiding them for 2 years, and it seems they screwed me over.
Has anybody experienced this before? Any ideas how to get it sorted?
Thanks in advance.
M
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