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Old Mar 12, 2020, 10:46 pm
  #92  
manucanuck
 
Join Date: Feb 2013
Location: Hong Kong
Programs: AC,CX,KE,EK / IHG Spire, 1865 Gateway
Posts: 184
Originally Posted by worldtrav
Due to a reduction in flights a schedule change has resulted in me getting to my destination over 6 hours later than the original booking. I went on the website to cancel and it says a cancellation fee may apply, it is not to one of the primary affected areas. Does anyone have any experience getting tickets refunded (not a voucher) with a 6+ hour schedule change? Thanks.
call them and see what they can do.
my original flight was HKG-DOH on March31 via QR817 but they've cancelled it and moved me to QR815 on April 1. They helped me changed to March 31 QR815 for free.

Last edited by manucanuck; Mar 12, 2020 at 10:52 pm
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