FlyerTalk Forums - View Single Post - Covid-19: Book with Confidence QR Policy
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Old Mar 6, 2020 | 8:10 am
  #3  
pvgman
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10 Years on Site
 
Join Date: Feb 2012
Location: PVG
Programs: CX DM, BA Gold refugee, TK E+, Hyatt Glob
Posts: 595
I tried to cancel a booking I have online that would qualify but they still charge me the cancelation fee, I think people will have to call as their IT can't probably issue a voucher automatically when passenger choose to cancel
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