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Old Mar 6, 2020 | 7:39 am
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oliver2002
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Commercial Policy on all Tickets

Qatar Airways recognises that some passengers may wish to alter their existing travel plans in light of COVID-19 (coronavirus). We have altered our commercial policy accordingly in order to provide maximum flexibility and peace of mind to our customers.

Passengers travelling with Qatar Airways up to 30 June 2020 can now change their travel plans free of charge by altering their booking dates or opting to receive a travel voucher up to three days prior to departure.

Fees for booking alterations will be waived if reservations are changed at least three days before departure. Fare differences may apply. The travel voucher can be used for future travel with Qatar Airways, valid for one year from its issuance date. Penalties will be waived if cancellations are submitted at least three days before departure.

This policy is valid for all Qatar Airways flights and those of its codeshare and interline partners booked as published fares, either directly from or through travel agents.

Lufthansa announced a similar policy today, so one would assume that other 'western carriers' will follow. I'm curious if the 'travel voucher' they plan to issue is valid for any ticket on QR, or bound to the route.
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