Originally Posted by BENLEE

Just finished another great 6 night stay at the Grand Hyatt Tokyo. This is now my go-to hotel when visiting Tokyo. It has a great location to reach rest of Tokyo, connected to Roppongi hills with many interesting restaurants and shops, and walking distance to the rest of Roppongi. I loved that the room, even the entry level ones come complete with everything and they get all the basics right, a large comfy bed, bathroom with great water pressure, quiet air-conditioning, a large sunken tub that fills up in under 3 mins ( and that's the fastest I have seen in my travels ! ), electronic blinds, intuitive switches and nice working desk. Only nitpick there is not much of a view. Don't really care at this price level. Service is beyond excellent. Every request is promptly attend to. Housekeeping remember my preferences. Concierge will go out of their way to get things done. They even have hotel attendants / bellhops dressed in suits. Every check-in, the guest is escorted in person to the room.

I have tried nearly all luxury hotels in Tokyo except Aman, including RC, Shangri-la, Intercon, Peninsula, Mandarin Oriental, FS, etc.. and for me, Grand Hyatt Tokyo hit that sweet spot on value, location and service. I am not staying anywhere but here.

As for food, I quite like the Teppanyaki restaurant and I often dine there and entertain my business associates. And yes, the restaurants are rather expensive. There are lots of more affordable dining options walking distance from the hotel.