Originally Posted by
swaMark
...One thing we have noticed is that sometimes Customers think that by adding your KTN in your account that it will be automatically populated in your upcoming trips. That does not occur and we’re adding some verbiage to the My Account page to make sure people are aware that you still need to add your KTN to upcoming trips.
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Maybe I am reading this wrong, but I never enter my KTN - it self populates. ???