I have been flying with Continental since 1997 untill last year. I had booked a flight in advance from Baltimore to Fresno for about $400.00 dollars. My company asked me to fly out a couple days earlier. So I called the Continental OnePass Gold line to change my dates and was told my new ticket would be $1,600.00 dollars!!! WOW !

What a nice way to treat your bread and butter customers. If I when online I could buy a ticket for $954.00 however but had no way to use the credit for the orginal ticket purchased. So guess what I booked a NWA airline ticket online for $550.00 and Continental lost that business trip and all other trips this year.

@:-) Continental needs to wake up and start treating the BREAD and BUTTER customers (The ones that fly with them everyday) and keep them from walking.

I have been very happy with NWA and Southwest this year.