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Thread: Missing miles and alternate method to get credit from Aeroplan
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Old Feb 21, 2020 | 11:58 am
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canadiancow
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Originally Posted by AtlanticXpat
Emaill [email protected] with the details, including boarding passes (if you have them) plus original booking invoice/ticket. Then follow up with them after a month.

I had a similar issue last December with a re-route due to IRROPs. Simply entering the details into the Aeroplan website produced an email a day or so later that the operating carrier had no record of my flight.

I posted a thread about my experiences here:Trying to claim missing mileage without boarding pass - am I SOL?
There's a big difference between "I flew and did not receive credit" and "I did not fly and did not receive credit"
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