Originally Posted by
capedreamer
This is indeed about eUps.
If I search SFO-AMS, EF indeed shows this for AC756: J9 C9 D0 Z0 P0 R0 Y9 B9 M9 U9 H9 Q9 V9 W4 G0 S0 T0 L0 A0 K0
But as @
Adam Smith suggested, I also thought segment-by-segment availability is what matters (this is what a Concierge agent confirmed to me last time as well and ultimately somehow pushed through my upgrade). But today, multiple agents advised they see no P or Z space even just searching SFO-YYZ, whereas I see plenty through EF.
@
canadiancow This is a Latitude AMS-SFO round trip (all legs in B). I mentioned D being the lowest fare class available because that's apparently what the AC agents see.
I suspect you're running into the age-old problem of it wanting R. I also suspect that you're saying something like "I only need P and there's P", and they're doing an SFO-AMS search, which as EF confirms, comes back P0.
I'd just email the concierge, reference ACPedia
#whatever , and ask for them too get it pushed through.