Received this automated email just now: Dear Trusted Traveler Applicant,
Thank you for your interest in Trusted Traveler Programs of U.S. Customs and Border Protection (CBP).
Trusted Traveler Programs are voluntary and available to travelers that go through a comprehensive vetting. Applicants found to be ineligible for participation may still be permitted to enter into the United States although they will not be permitted to use the Trusted Traveler dedicated lanes.
We regret to inform you that your application has been cancelled for the following reason:
You do not meet the program eligibility requirements because you have listed the state of New York as your current residence. At this time, CBP is unable to verify certain information connected to your application.
CBP is committed to the fair, impartial, and respectful treatment of all members of the trade and traveling public, and has memorialized its commitment to nondiscrimination in existing policies, including the February 2014 CBP Policy on Nondiscrimination in Law Enforcement Activities and all other Administered Programs.
no mention of a refund (and I have not yet received one)