Join Date: Jul 2007
Location: Washington, D.C.
Programs: BA Gold Lifetime, AA 2M, Delta 2M, Hilton Diamond, Hertz President's Club, EK Platinum
Posts: 1,021
Email in place after all, they did manage to notify me of 2 of the 4 cancellations and the entire booking, a RTW ticket, is one record.
I will fly JL from JFK to HND and then down to BKK. Then, rather than back to HKG and on to LHR on CX 253 (cancelled but not informed) will use QR or EK from BKK.
I know this can happen to any airline but I do not have time to check over and over again the status of CX flights.