Join Date: Mar 2003
Location: Pittsburgh, PA, USA
Programs: MR LT Titanium, IHG Plat.,UA Premier Silver, & PA/OH Turnpike Million Miler
Posts: 2,320
Are you sure Edina was actually a human being? Almost sounds like some AI based auto-responder trying to match against keywords. I have never tried online Chat. From your experience, if that is typical, I probably won't in the future either.
--Jon