Originally Posted by
JJeffrey
You can of course cancel online, just pull up your reservation at aa.com and click the cancel button at the top.
Whether you cancel online or by calling, you still always have to call to have the miles redeposited and taxes refunded. This is not done automatically.
And as an EXP the fee to redeposit the miles is waived.
Thank you very much. I did call and got it all sorted as you had clearly scripted above.