FlyerTalk Forums - View Single Post - 16 Feb : BA Heathrow operations disrupted : Systems failures
Old Feb 16, 2020, 1:08 pm
  #53  
ahmetdouas
 
Join Date: Jan 2016
Location: LHR/ATH
Programs: Amex Platinum, LH SEN (Gold), BA Bronze
Posts: 4,489
Originally Posted by bisonrav
Can't quite see this as being under the airlines' control, so I'd be doubtful EC261 applies. Duty of care definitely though.
Legally one would hope that it should be that EU261 applies and the airlines raise compensation issues with the airport which obviously messed up here.
ahmetdouas is offline