FlyerTalk Forums - View Single Post - Qantas Call center ability is unacceptable
Old Feb 14, 2020, 11:18 am
  #9  
Mwenenzi
FlyerTalk Evangelist
 
Join Date: Apr 2001
Location: MEL CHC
Posts: 21,026
Originally Posted by Joshua Guu
Tried to book a flight for my brother in law MEL - BAH on EK. As you all know Qantas website has issues when passenger is different from the account holder on partner airlines and only way is to call in..
Award or cash? If cash why not book direct EK?

Originally Posted by henrus
You need to be patient... whilst the Qantas wait times are normally unacceptable, given the situation with the Coronavirus many people are calling to get refunds and amend travel.
Flights to Hong Kong-China are only a small part of QF's business
Mwenenzi is offline