FlyerTalk Forums - View Single Post - CX forcibly canceled the entire schedule !!

Feb 14, 2020, 8:21 am

#5

elucidator

Join Date: Dec 2019

Programs: HILTON DIAMOND, ONEWOLRD EMERALD

Posts: 6

Quote:

Originally Posted by s0ssos

You have to go through Malaysia. That is who you booked your ticket through. CX cannot (will not) touch it at this time

In Enrich Malaysia Airlines regarding award ticket rule

Change of Date / Rerouting
iii. Partner airline flight retiming / delay / cancellation
Flight cancellation or retiming to a partner airline flight redeemed,
the partner airline is responsible to arrange for suitable flight

So they were told me to contact Cathay Pacific with this information.

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