Originally Posted by divrdrew
It will be interesting to see how many of us Platinums flee after they stop with the 100%EQMs for online ticket purchases.
They're not stopping this. Wait until tomorrow....
As far as the letter above, I agree completely. I, too, have heard CO employees make comments about pax not paying enough, the company not making money, etc. But I hear this at the airport and when I'm on the plane! I am a PAYING CUSTOMER! Customers don't set the prices. CO and its employees shouldn't blame customers for purchasing what it is selling.