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Thread: Air Canada does not recognize Turkish Airlines member status
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Old Feb 9, 2020 | 12:58 am
  #20  
YHZ_Flyer
 
Join Date: Jan 2015
Location: YHZ | YYZ | YHM
Programs: AC 50K (*G), Hilton Gold, Bonvoy Gold
Posts: 636
Originally Posted by canadiancow
I had the issue for a while after moving from E35K to E50K. It took a while to receive a card, and it took a while for UA's systems to recognize that I was now *G instead of *S. There was nothing I could do to get into a UA lounge until their system updated. That happened before I received my card.
I ran into this issue a few weeks ago in Chicago. Received my 50K status a week before my UA flights. UA BPs showed AC*S. UA agents weren’t able to get it to reflect *G in their system. Showed my digital altitude card at the United Club. They very reluctantly let me in, after manually entering my AP # into their computer. They said they were doing me a favour, and I need the physical card.
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