FlyerTalk Forums - View Single Post - HELP DESK: MileSAAver / SAAver award questions, assistance
Old Feb 7, 2020, 9:50 am
  #56  
GallyChef
 
Join Date: Dec 2004
Location: Portland, Or
Posts: 202
Originally Posted by guv1976
You would have to pay the $150 re-deposit fee for the original award, and re-book the trip online at the Web Special rate. Suggest that you put the Web Special on a free, five-day hold first, and then immediately call AA to cancel the original award, and request re-deposit of the miles. You must do this quickly, before AA's computers cancel the Web Special hold as a duplicative booking.
I suggest that instead of fighting the system on duplicate bookings, to just make the hold under a typo'd name. That way they don't cancel the booking, and AAgents will be happy to fix this for you before you pull the trigger on the purchase. That's been my experience, anyhow.
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