EWR is the only airport that I consistently miss upgrades at the gate as a Platinum, 1st on the waiting list, with 2 or 3 R seats still open. I find this information out politely by the check in agent, but I am consistently snubbed at the gate with the "we don't give out that information" line. Then watch as upgrades are given to local frequent flyers familiar with the gate agents names.

I fly out of many different cities and I have to say that EWR seems A-typical concerning gate agents and upgrades. Any similar experiences? Or am I crazy!