Originally Posted by
wkndtraveler
I received second Diamond package today. It had the same content: loyalty card, scarf with introduction how to use it and letter. All the money Accor has spent for this could have been used for something else that's actually useful and rewarding.
Totally agree,
A nice welcome / loyalty gift / card / apple is appreciated, but then when you do not get yours you feel "left out". However the quality and randomness of the allocation of the loyalty gift leaves a lot to be desired. I personally would just appreciate a membership card, and some form of acknowledgement of my loyalty. ( Received a "gift" from a relative at Christmas saying that the money they would have spent on my present was redirected to a good cause .... maybe Accor could do something like this ? )