FlyerTalk Forums - View Single Post - Issues, glitches and data inconsistencies with the 2019-2020 rollover process
Old Feb 5, 2020, 11:36 pm
  #150  
LostInTranslation
 
Join Date: Aug 2004
Location: PDX
Programs: Delta 2MM/Diamond Elite, United 1K, Hyatt Globalist, Marriott Bonvoy Titanium Elite/LT Platinum
Posts: 112
Here's the answer that I received back after an inquiry to my ambassador; the answer came from a separate support team:

"I do see that you have re-earned Platinum status in 2019 for a 7th Platinum year. I have inquired and received confirmation that on January 31, 2020 our Tech team started updating Elite and Lifetime status on millions of accounts. There are no timelines or deadlines as to when it will be completed."
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