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Old Feb 5, 2020 | 3:33 pm
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Originally Posted by Corza000
I'm seeking a possible cancellation and refund of a ticket due to my wife falling pregnant. I've been reading on the website under refund and cancellation policy and it says that it is only 440 yen. That can't be right can it? Is it as simple as putting in the request and paying 440 yen?

I'm trying to set up my phone to call internationally to speak with JAL but if anyone has any advice that would be much appreciated.
It deoends on your specific ticket. For domestic there is always a refund fee of 440 yen, it does not mean all tickets allow for a refund. Just that any tickets that do, will be charged 440 yen.

If you can let us know what kind of ticket and route you booked, the forum can give you a bit more specific advice.
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