Originally Posted by
wkndtraveler
I’m starting to lose my mind with Accor.
I’m checking prices without logging into my Accor ALL account. There are plenty of different rates available: advance saver rate with and without breakfast, plus flexible rate with and without breakfast.
The advance saver rate with breakfast suits me best.
I log in and… Suddenly I can see two rates only: advance saver rate and flexible rate, both including breakfast on weekend only which in this case means one morning.
If I want to have breakfast in the second morning, too, I have to pay for it and the total price becomes more expensive than the advance saver rate icluding breakfast both mornings.
The thing is that I can’t book that advance saver rate with breakfast when I’m logged in. How is this rewarding?
Also tried to call to booking service center but somehow I can’t get through to an agent.
Seriously? This is how Accor plans to offer the free weekend breakfast to Diamonds? Instead of just giving breakfast, they make you book a specific rate code on your reservation to be entitled to it?
Are there any useful benefits of their stupid loyalty program? Just when I think Accor can't possibly come up with any more stupid ideas than they already have to make the program more confusing and more repelling to guests...