FlyerTalk Forums - View Single Post - ALL - Accor Live Limitless (to replace Le Club from 2020)
Old Feb 3, 2020 | 8:58 am
  #909  
CanadaDH
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15 Years on Site
 
Join Date: Jan 2011
Location: YYZ
Programs: Accor ALL Diamond, Marriott Gold, AC Aeroplan 35K, Nexus/GE
Posts: 3,206
Originally Posted by wkndtraveler
I’m starting to lose my mind with Accor.

I’m checking prices without logging into my Accor ALL account. There are plenty of different rates available: advance saver rate with and without breakfast, plus flexible rate with and without breakfast.

The advance saver rate with breakfast suits me best.

I log in and… Suddenly I can see two rates only: advance saver rate and flexible rate, both including breakfast on weekend only which in this case means one morning.

If I want to have breakfast in the second morning, too, I have to pay for it and the total price becomes more expensive than the advance saver rate icluding breakfast both mornings.

The thing is that I can’t book that advance saver rate with breakfast when I’m logged in. How is this rewarding?

Also tried to call to booking service center but somehow I can’t get through to an agent.
Seriously? This is how Accor plans to offer the free weekend breakfast to Diamonds? Instead of just giving breakfast, they make you book a specific rate code on your reservation to be entitled to it?

Are there any useful benefits of their stupid loyalty program? Just when I think Accor can't possibly come up with any more stupid ideas than they already have to make the program more confusing and more repelling to guests...
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