Originally Posted by Metanoia

All my EK segments are in "O" (business saver) so all those segments are eligible for upgrade if space is available. But my first segment is in a non-EK economy class... could this have any effect? This is EK IT after all.

Also, I can't seem to update emergency contact, passport info and contact info. The EK chat rep says "I can do it" so they don't have anything to escalate to IT. Ugh.