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Old Jan 26, 2020 | 1:01 am
  #8  
Jaquie Notte
 
Join Date: Jan 2020
Posts: 1
Refund without fees for 999
2020-01-24 Notification of Free Refund for Air China Flight Tickets
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Dear Passenger:
In order to carry out the joint prevention and control of the 2019-nCoV epidemic and implement the requirements established by Civil Aviation Administration of China, passengers who have booked tickets for flights operated by Air China and CA-coded flights operated by Air China with a ticket number beginning with 999, including mileage award tickets, can voluntarily refund their tickets from 0:00 am on January 24, 2020, and Air China and all of its ticket sales agencies should not charge refund fee.
Air China 24-hour service hotline: +86-10-95583

I am not allowed to attach url so copy-paste this, you'll find the link on AirChina's page.
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