FlyerTalk Forums - View Single Post - Plane passes to be checked for explosives
Old Sep 10, 2004 | 11:05 am
  #7  
AArlington
20 Years on Site
 
Join Date: Apr 2003
Location: Arlington VA
Posts: 5,735
Originally Posted by SDF_Traveler
I even got yelled at by a TSA agent because I wouldn't allow them to start secondary until my cell phone & document holder with passport was in full view.
Question to the TSA folks: assuming the one side of this statement is entirely true, that SDF_Traveler was 'yelled at' for waiting until he could view his possessions, what is the appropriate response?

Would yelling back be appropriate (in a one-sided power equation like an airport checkpoint, I wouldn't want to be the first to try). Would calmly asking for a supervisor be appropriate?

Obviously, yelling at passengers is unprofessional behavor and not something TSA condones. What is the correct response here? This isn't an entirely hypothetical question. I haven't personally had this happen to me (perhaps because of my size...) but I have seen it happen to others.
AArlington is offline