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Thread: The Fake "let me give you some points for that" Routine
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Old Jan 23, 2020, 4:16 pm
  #26  
dayone
Moderator: Alaska Mileage Plan
 
Join Date: Feb 2005
Posts: 12,320
My understanding is that hotels usually have approval levels for service recovery points. In one case, I was given 15,000 points, but it took a few days until a second-level manager approved them.
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