FlyerTalk Forums - View Single Post - Master thread COVID-19/Coronavirus; travel waivers, route changes, AC impacts
Old Jan 23, 2020, 1:01 pm
  #7  
Nitehawk
 
Join Date: Dec 2007
Location: YYJ
Programs: AC SE*MM, Bonvoy LT Plat, HH Gold, National EE, Sixt Plat, Hz 5*
Posts: 2,463
Originally Posted by Adam Smith
Also interesting that it only mentions itineraries that touch WUH, which is less generous than what Nitehawk encountered.
I did not push them on the issue at all. I called to cancel, mentioned the virus, and the agent stated that people had been receiving refunds. She then processed my full refund. Call took no more than 5-10 mins.
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