Originally Posted by
arlflyer
I request that all promises be confirmed in writing. I don’t let it go until I receive said confirmation.
I've never had a problem with points being credited, but had two instances where I was due Premium Pound (equivalent of Bonus Bucks) certificates and they weren't available. I was promised that they would be mailed to me and they never were. I always got it in writing after I was burned the 2nd time.