Originally Posted by
pazza2000
...called Emirates, they weren’t much help, effectively said I need to figure out the availability myself online and then come back to them to book. They didn’t understand the reward pricing either however I have that I believe.
That's very strange. I always call them and ask them to check a few dates on a specific route and they've never had an issue telling me which flights specifically have award seats and the rates. Sound like a hang up and call again till you get a competent agent situation