FlyerTalk Forums - View Single Post - Complimentary Hertz Valet Service for President's Circle (15/20/30 Rentals)
Old Jan 17, 2020, 9:24 am
  #10  
ZapperO
 
Join Date: Sep 2005
Location: New England
Programs: AA Exec Plat, Hyatt Globalist, Jetblue Mosaic (past)
Posts: 298
Bumping this to see if anyone has had recent experience? I’ve been PC for years and never got any emails about this. Recently discovered the Valet service and used it at PHX which was great but was charged $35. This was upon my 15th rental which I thought it meant it would be comped but agents at PHX did the drive back no problem but couldn’t waive the fee on their end and I was charged $35. Have been appealing this with Hertz’s Twitter team via DM and they insist “I apologize for the confusion, this service is offered to President circle members, however it is not free. When accepting the service a email should be sent to you explaining the terms and conditions of this offer.- Ana”

Anyone have any advice on how to get Hertz to honor this benefit now or in the future? Thanks!!!
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