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Old Jan 17, 2020, 8:09 am
  #11  
Tracer_SEA
 
Join Date: Jun 2003
Location: Seattle WA
Programs: AS 100K, Marriott LT Platinum
Posts: 1,828
Originally Posted by sltlyamusd
Since the UA fiasco, involuntary bumping has become almost non-existent at almost all of the carriers, probably due to a combination of better revenue management software and more generous compensation for volunteers. The only one struggling with it according to the latest report is AA (and they were struggling with all operational aspects up until Sept of last year). I don’t think whether I have a 1 in 50,000 or a 1 in 500,000 chance of being involuntarily bumped is going to factor into my air carrier decision.
According to the article, DL INVOL'ed a whopping *9* pax last year, while AA INVOL'ed **over 15,000** (!)

(And for the record, DL no doubt also beat them soundly in the profit department last year. I believe they announced over $1.5 billion in employee profit sharing)
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