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Old Jan 15, 2020 | 2:05 pm
  #10  
Arushi Jindal
 
Join Date: Jan 2020
Posts: 1
Solved

Occurred to me when I had to request for refund of the amount.

The issue is that sending an email from gmail based email doesn’t work at all.
when we tried sending email from a Hotmail address, it worked perfectly on the first try. I would urge u to do the same, create hotmail email and send them the email.
you won’t have any issue
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