Originally Posted by
habb
Who do you call? I get a loop & hang-up at Air Canada Reservations & the same at Aeroplan.
(Aeroplan was KIND enough to put me on hold twice but both times waited over 2 hours before finally hanging up myself.)
I've been calling Air Canada, even for Aeroplan reservations. I've not waited that long. Longest was yesterday afternoon, it took me 45 minutes on hold. I just pick a time when I'm in my office without any meetings planned, put the phone on speakerphone, turn the hold music volume down, and go about my day until an agent picks up.