Originally Posted by
ISTFlyer
QUOTE=Salimm20;31949499]Hi sorry I have not been able to pm you because of a message limit so will do tomorrow. It seems I can’t change my own flights due to booking through agent and Turkish Airlines are adamant we have enough time to connect.
Your connection time is doable but it's not the low connection time that you should ask for a free change. It's schedule change. If your schedule moves more than 15 minutes, you are entitled for a free change.
You should be able to change your reservation online by the way, in case of a schedule change. Probably, the hotline agent was a newbie
The only exception would be that if you have "Confirmed" any changes by the hotline or by clicking the online button, I am sorry that you won't be able to change your flights for free.[/QUOTE]
As far as I know, no one has confirmed changes. The schedule change is the airport has changed to STN but the flight time is the same. Turkish Airlines are refusing to do the change and only offering refund?