Originally Posted by
hulybqzf
No warning letter and the account was active and in good standing. Also, no crazy behavior like paying it off X times a month etc... Just used it like a normal card.
Only thing I can even think of that was remotely weird is when I called in to get a new card sent, I changed the address since we'd just moved. The operator put in the zip wrong, so I had to call back in and go through it again. Maybe it triggered some alert, but other than that no reason for them to close my card.
The phone operators with Barclays are just really clueless. Can't get a straight answer on anything and it appears to be impossible to talk to someone with power to help. Kind of a bummer since I liked using that card.
Probably just going to switch that spending over to the citi double cashback card and convert to thankyoupoints.
Try tweeting them. Maybe you'll get someone to help