FlyerTalk Forums - View Single Post - Consolidated "Points Posting Problems: Points Missing, Delayed or Not Posting" thread
Old Jan 14, 2020 | 7:42 am
  #414  
Hilton Honors Ambassador
Company Representative - Honors by Hilton
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15 Years on Site
 
Join Date: Aug 2009
Programs: Hilton Honors
Posts: 1,516
Originally Posted by ashkale
Booked a few stays using the China webapp/ wechat promo but no points got credited. Spoke to several chat agents and got informed that they know nothing about this promotion and will not be honoring this. Why run a promo when no intention of honoring it? The promo referenced as below:
https://www.hilton.com.cn/ebeh/index...FcwJcgodjmAOXg
My apologies for the inconvenience. If you will send me the confirmation numbers for the stays that are affected, I would be glad to follow up on this.

Best regards,

William R. Sanders
Hilton Honors Ambassador is offline