Originally Posted by
gigadigit
Made Globalist a few months back. I don't know who my Concierge is.
Can I still request for AA Platinum upgrade?
You didn't get an email from your concierge? They usually come out within a few days of your status changing... are you sure you didn't miss it?
I'd go to the Contact tab in the app, and use one of the contact options there (phone/twitter/messenger) to find out who your concierge is what what the phone number is.