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Thread: Marriott took more points after original booking
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Old Jan 9, 2020 | 9:59 pm
  #37  
SHLTP
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5 Years on Site
 
Join Date: Jan 2017
Programs: Marriott Lifetime Titanium, Hyatt Globalist
Posts: 2,965
The big problem? IT issues happen but when you call customer service they act as if they are doing us a favor when it was Marriott's mistake in the 1st place. I also feel as if they think I'm gaming the system and the agents have a minimal understanding of English, especially clearly the US born ones.

One word solution? Hyatt
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